Refund policy

SATISFACTION GUARANTEE

We hope you are satisfied with our products. Due to safety concerns and the nature of our product, we do not accept returns or exchanges. If there is an issue with your purchase, please contact our customer service team either by phone at (800) 921-2294 or by email at info@theprobar.com, within 30 days of your order receipt. We ask that you fill out our Consumer Contact Form so that our Quality Team may review your concern and our customer service team may better assist you.

REFUNDS (IF APPLICABLE)

Once your Consumer Contact Form is reviewed, we will send you an email to notify you that we are reviewing your concerns. We will also notify you of the approval or rejection of your refund (the price paid for the item).
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING ORDER REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, please contact us at orders@theprobar.com.